FAQ

Frequently asked questions.

Is there a trial?

Yes. The reference core plan includes a 7-day full-access trial.

Do I pay for AI usage?

TrustRax is designed for customer-managed AI. Provider usage charges remain on the customer’s provider account.

Can I manage multiple businesses?

Yes. One login can manage multiple business contexts, with separate business data and applicable plans.

What happens when a plan expires?

Operational modules lock while account data remains retained until an explicit verified deletion request, subject to applicable retention requirements.

Can I connect WhatsApp and Meta?

Yes, where the official provider APIs, account eligibility, permissions and app configuration support the requested feature.

Is GST filing automatic?

Billing can generate GST working and exports. Automatic filing is a separate compliant integration and is not assumed.